Etap Hotel Southampton (Managed by Accor)

Etap Southampton (Managed by Accor). Etap group is one of the largest European economy hotel network and is continuing to expand. The Etap chain is widely recognised for its excellent value for money and convenient location and has 460 hotels in 36 countries, including 17 hotels in the UK.

Our belief is that extraordinary customer service should be demonstrated by each and every team member, as supported by our culture covering training, coaching, and motivating to achieve the highest possible standards in service to both our guests and colleagues.

Do you see yourself as a person who is always prepared to deliver an extraordinary service, the Etap Southampton are looking to recruit a Night Receptionist/Secuity to join the team.

NIGHT RECEPTIONIST/SECURITY - ETAP HOTEL SOUTHAMPTON - LOCATION SO15 - SALARY £12,310 + BONUS POTENTIAL

In this position you will be responsible for providing a warm welcome to guests including late arrivals, and assisting with early departures, ensuring all relevant paperwork has been completed in order for a smooth hand-over at the end of your shift.

Duties Include
- Handling internal and external phone calls
- Managing basic accounting procedures – invoicing, payments and cash operations
- Maintaining security standards and addressing any issues
- General Cleaning Duties
- Late night snack sales
- Check In Guests

Spotlight on Personality
- Good interpersonal skills
- Guest and service orientated
- Responsiveness
- Ability to work autonomously
- Adaptability
- Self control
- Well organised

Shifts: 4 days on, 4 days off working 22:00 HRS - 08:00 HRS (Includes Weekends and public holidays)

Send your application to:
Paul Upton
Telp : 02380 227705